Contact Us

Physical Address

The Cooperative Finance Association

10100 North Ambassador Drive, Suite 315

Kansas City, MO 64153

General Mail and Correspondence

The Cooperative Finance Association

PO Box 901532

Kansas City, MO 64190-1532

Payment Address

The Cooperative Finance Association

PO Box 842702, 6th Floor Lockbox

Kansas City, MO 64184-2702

Senior Management Team

President & Chief Executive Officer

Ross Johnson  •  816-214-4209

Senior Vice President & Chief Financial Officer

Christine Ritchie  •  816-214-4217

Vice President & Chief Credit Officer

Keith Becker  •  816-214-4234

Vice President & Director, Product Support Services

Connie Durbin  •  816-214-4207

Vice President & Director, Lending Services

Rob Gardner  •  816-214-4226

Vice President & Chief Marketing Officer

Chuck Bibb  •  816-868-6820

Vice President, Agribusiness

Tonia Denzer  •  952-240-3884

CFA Credit Staff

Vice President & Chief Credit Officer

Keith Becker  •  816-214-4234

Senior Production Ag Credit Officer

Steve Small  •  816-214-4216

Senior Production Ag Credit Officer

Theresa Wren  •  816-214-4236

Online Account Services

Online Assistance  •  877-835-5232, #7

Collection Staff

Vice President & Director of Lending Services

Rob Gardner  •  816-214-4226

Agriculture Collection Specialist

Darrell Simpson  •  816-214-4228

Loan Accounting

Coordinator, Loan Accounting

Kelly Jones  •  816-214-4200, #2

Loan Accounting Representatives

Beth Mendenhall  •  816-214-4200, #2

Loan Accounting Representatives

Lori Gatzemeyer  •  816-214-4200, #2

Marketing and Portfolio Managers

Vice President & Chief Marketing Officer

Missouri, Eastern Nebraska, Central Illinois

Chuck Bibb  •  816-868-6820

Kansas, Northern Oklahoma, Central Nebraska

Steve Fenton  •  620-200-1982

 Alabama, Arkansas, Southern Oklahoma, Mississippi, Tennessee, Texas

Larry Bartlett  •  903-286-2097

Colorado, Indiana, Michigan, Ohio, Western Nebraska, Wisconsin

Jim Robertson  •  517-974-2709

South Dakota, Iowa, Minnesota

Larry Davis  •  712-216-0790