Contact Us

Physical Address

The Cooperative Finance Association

11500 North Ambassador Drive, Suite 300

Kansas City, MO 64153

General Mail and Correspondence

The Cooperative Finance Association

PO Box 901532

Kansas City, MO 64190-1532

Payment Address

The Cooperative Finance Association

PO Box 842702, 6th Floor Lockbox

Kansas City, MO 64184-2702

Main Phone Number 

816 214 4200

Senior Management Team

President & Chief Executive Officer

Ross Johnson  •  816-214-4209

Senior Vice President & Chief Operating Officer

Christine Ritchie  •  816-214-4217

Senior Vice President & Chief Lending Officer

Tonia Denzer  •  952-240-3884

Senior Vice President & Chief Marketplace Officer 

Justin Morris  •  651-443-0342

Vice President & Chief Financial Officer

Stephen D. Hoefer  •  816-214-4219

Vice President & Chief Credit Officer

Keith Becker    573-721-3234

Vice President – Marketing & Member Relations 

Chuck Bibb  •  816-868-6820

Vice President & Director, Lending Services

Rob Gardner  •  816-214-4226

CFA Business Development & Member Portfolio Managers

CFA Business Development Team 

Director of Business Development-East  

Boston Howe •  859-743-7644

Director of Business Development-Midwest  

Dana Benning  •  319-404-7177

Portfolio Managers – CFA Member Cooperatives  

Texas, Oklahoma, Kansas, Missouri, Nebraska, Illinois, Alabama, Mississippi & Missouri

Chuck Bibb  •  816-868-6820

South Dakota, Iowa, Minnesota

Larry Davis  •  712-216-0790

Colorado, Indiana, Michigan, Ohio, Western Nebraska, Wisconsin

Jim Robertson  •  517-974-2709

CFA Credit Staff

Vice President & Chief Credit Officer

Keith Becker    573-721-3234

Director of Input Finance 

Andrew Siegel  • 816-214-4218

Input Finance Account Manager 

KS, TX, MO, AR, MI, AL, TN, KY, VA, WV, NC, SC, GA

Martha Yates  • 816-214-4235

Input Finance Account Manager 

SD, NE, IA, MN, WI, IL, IN, MI, OH, WA, CO

Nathan Goldberg  • 816-214-4227

Senior Production Ag Credit Officer –

Steve Small  •  816-214-4216

CFA Online Account Services

Online Assistance  •  877-835-5232, #8

CFA Collection Staff

Vice President & Director of Lending Services

Rob Gardner  •  816-214-4226

Agriculture Collection Specialist

Wade Englehart  •  816-214-4228

CFA Loan Accounting

Coordinator, Loan Accounting

Andrew Nichols •  877-835-5232, #3

CFA Loan Accounting Representatives

Lori Gatzemeyer  •  877-835-5232, #3