Physical Address
The Cooperative Finance Association
11500 North Ambassador Drive, Suite 300
Kansas City, MO 64153
General Mail and Correspondence
The Cooperative Finance Association
PO Box 901532
Kansas City, MO 64190-1532
Payment Address
The Cooperative Finance Association
PO Box 842702, 6th Floor Lockbox
Kansas City, MO 64184-2702
Main Phone Number
816 214 4200
Senior Management Team
President & Chief Executive Officer
Ross Johnson • 816-214-4209
Senior Vice President & Chief Operating Officer
Christine Ritchie • 816-214-4217
Senior Vice President & Chief Lending Officer
Tonia Denzer • 952-240-3884
Senior Vice President & Chief Marketplace Officer
Justin Morris • 651-443-0342
Vice President & Chief Financial Officer
Stephen D. Hoefer • 816-214-4219
Vice President & Chief Credit Officer
Keith Becker • 573-721-3234
Vice President – Marketing & Member Relations
Chuck Bibb • 816-868-6820
Vice President & Director, Lending Services
Rob Gardner • 816-214-4226
CFA Business Development & Member Portfolio Managers
CFA Business Development Team
Director of Business Development-East
Boston Howe • 859-743-7644
Director of Business Development-Midwest
Dana Benning • 319-404-7177
Portfolio Managers – CFA Member Cooperatives
Texas, Oklahoma, Kansas, Missouri, Nebraska, Illinois, Alabama, Mississippi & Missouri
Chuck Bibb • 816-868-6820
South Dakota, Iowa, Minnesota
Larry Davis • 712-216-0790
Colorado, Indiana, Michigan, Ohio, Western Nebraska, Wisconsin
Jim Robertson • 517-974-2709
CFA Credit Staff
Vice President & Chief Credit Officer
Keith Becker • 573-721-3234
Director of Input Finance
Andrew Siegel • 816-214-4218
Input Finance Account Manager
KS, TX, MO, AR, MI, AL, TN, KY, VA, WV, NC, SC, GA
Martha Yates • 816-214-4235
Input Finance Account Manager
SD, NE, IA, MN, WI, IL, IN, MI, OH, WA, CO
Nathan Goldberg • 816-214-4227
Senior Production Ag Credit Officer –
Steve Small • 816-214-4216
CFA Online Account Services
Online Assistance • 877-835-5232, #8
CFA Collection Staff
Vice President & Director of Lending Services
Rob Gardner • 816-214-4226
Agriculture Collection Specialist
Wade Englehart • 816-214-4228
CFA Loan Accounting
Coordinator, Loan Accounting
Andrew Nichols • 877-835-5232, #3
CFA Loan Accounting Representatives
Lori Gatzemeyer • 877-835-5232, #3